Reference

Legal clarity before your account opens for top prediksi

top prediksi puts Legal terms beside the account path, so you can check eligibility, wallet ownership and data choices before opening access.

Account termsData choicesLocal-law accessPolicy contact
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CONTACT ROUTES

Reach policy help from your account

Policy questions should reach the same support path used for account and wallet status, so we can match your request to the correct record.

Account help Open account help after login to ask about eligibility wording, phone verification or a policy change. Include your registered contact detail so we can locate the correct account record.
Wallet status For DANA, OVO, GoPay or QRIS questions, send the payment reference and date through the account support path. We use those details to separate a policy request from a wallet-status query.
Policy request Ask for clarification or a data change through the Legal contact route shown on our site. State the request plainly, and we will direct it to the team handling account records and policy matters.
DATA PRACTICE

How we handle account data

Legal clarity also means knowing what happens after you submit an account detail. We use account, phone-verification and payment-reference data to operate the requested service, investigate status questions and meet applicable obligations.

Account records

We keep the account details needed to identify your access, including the registered phone or email and verification status. Use the account help route if a record is incorrect or no longer belongs to you.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references may be connected to account checks. Send only the reference requested through support, rather than posting private wallet details publicly.

Cookies

Cookies can support sign-in continuity, language settings and policy-page preferences on your device. You can manage browser cookie controls, although changing them may affect account access or saved settings.

Account protection

Keep your phone, email and password details private, and sign out on shared devices. If you notice an unfamiliar account action, contact support through account help with the relevant date and device path.

Retention wording

We retain records only as described in the applicable Legal wording and for the period needed for service, dispute handling or legal duties. Ask support to explain the record category connected to your request.

Change requests

To request correction, access or deletion where available, contact us from the registered account route and describe the specific data involved. We may verify your identity before making a change.

Legal answers for Indonesian account holders

These Legal answers address the questions we hear before an account is opened or a policy request is sent. Check the wording that matches your situation, then use the account support path if you need a record-specific response.

Legal covers account eligibility, phone verification, data handling, cookies, payment-reference records, policy changes and contact rights. Access depends on local law, so read the notice before opening your account.

Access is available only where local law permits. Your location and eligibility may affect access, and the presence of DANA, OVO, GoPay or QRIS does not replace that legal check.

The policy may cover your registered phone or email, verification status, account activity and payment references. We use these records for account operation, status checks and duties described in the Legal wording.

Cookies may preserve sign-in continuity, page settings and policy preferences. You can adjust them in your browser, but blocking required cookies may interrupt account access or remove saved choices.

Use account help while signed in and name the record that needs correction. We may ask for phone verification or another ownership check before changing account, contact or payment-reference details.

Send a clear request through the Legal contact route linked to your account. Tell us whether you need access, correction or removal, and we will apply the relevant policy and identity checks.

Account support can route QRIS, DANA, OVO or GoPay policy questions to the correct record. Include the transaction reference and account contact detail, but do not share passwords or full wallet credentials.

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